Fujitsu Support Pack On-Site Serviceextended service agreement - 3 years - on-site

£72.99  ex VAT
£87.59  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0001693142
  • Mfr. #:

    FSP:GB3S20ZSCGBX3S

Overview

Product Description

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

Specification

Fujitsu Support Pack On-Site Service - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For LIFEBOOK A532, AH532, E752, LH532, N532, NH532, P702, S752, S762, SH531, UH552, UH572


Extended Specification

General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For Fujitsu LIFEBOOK A532, AH532, E752, LH532, N532, NH532, P702, S752, S762, SH531, UH552, UH572
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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