HPE Support Plus 24extended service agreement - 3 years - on-site

£2,644.99  ex VAT
£3,173.99  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0000436812
  • Mfr. #:

    U6314E

Overview

Product Description

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings.

Specification

HPE Support Plus 24 - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week


Extended Specification

General
Full Contract Period 3 years
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Details
Service & Support New releases update - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - SuSE Linux OS ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 3 years

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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