HPE Support Plusextended service agreement - 3 years - on-site

£2,637.99  ex VAT
£3,165.59  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0000437392
  • Mfr. #:

    U4571E

  • UNSPSC: 81112300

Overview

Product Description

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings.

This support covers HP ProLiant DL380 G3 with Microsoft OS installed.

Specification

HPE Support Plus - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 13 hours a day / 5 days a week
Localisation Middle East, Africa, Europe
Designed For ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster


Extended Specification

General
Full Contract Period 3 years
Localisation Middle East, Africa, Europe
Location On-site
Response Time 4 hours
Service Availability 13 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

View Contracts

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