HPE Support Plusextended service agreement - 3 years - on-site

£617.99  ex VAT
£741.59  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0001466850
  • Mfr. #:

    U6385E

Overview

Product Description

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings.

Specification

HPE Support Plus - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 13 hours a day / 5 days a week


Extended Specification

General
Full Contract Period 3 years
Location On-site
Response Time 4 hours
Service Availability 13 hours a day / 5 days a week
Service Included Parts and labour
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 hours ¦ New releases update - 3 years ¦ Technical support - web knowledge base access - 3 years

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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