NETGEAR ProSupport OnCall 24x7 Category 1technical support - 1 year

£58.99  ex VAT
£70.79  inc VAT

Stock

Ordered upon Request
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week

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  • Insight #: 0001532803
  • Mfr. #:

    PMB0311-10000S

Overview

Product Description

NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.

Specification

NETGEAR ProSupport OnCall 24x7 Category 1 - technical support - 1 year
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Service Availability 24 hours a day / 7 days a week
Designed For ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D; 104 RN10400, RN10421D, RN10441D, RN10442D


Extended Specification

General
Full Contract Period 1 year
Service Availability 24 hours a day / 7 days a week
Service Included Phone consulting
Compatibility Information
Designed For NETGEAR ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D ¦ NETGEAR ReadyNAS 104 RN10400, RN10421D, RN10441D, RN10442D
Details
Service & Support Extended service agreement - replacement - 1 year - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote administration - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - e-mail notification - 1 year

Customer Licence Information

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