HPE Next Business Day Hardware Exchange and Software Supportextended service agreement - 3 years - shipment

£148.99  ex VAT
£178.79  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Replacement
Location: Shipment
Full Contract Period: 3 years

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  • Insight #: 0002533424
  • Mfr. #:

    U0DT0E

Overview

Product Description

HP Hardware Exchange and Software Support Care Pack service combine popular hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems.

Software support provides access to the HP response centers. HP response center engineers work with your IT team to provide advice on software features and use, problem diagnosis and resolution, software defect identification, and access to patches. The service also provides electronic access to firmware update releases to help extend the lifecycle of your technology investment.

Hardware exchange offers a reliable and fast exchange service for eligible HP networking and HP Visual Collaboration products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Hardware Exchange and Software Support is a cost-efficient yet convenient alternative to onsite support.

Hardware exchange provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time of logging a call with HP.

Specification

HPE Next Business Day Hardware Exchange and Software Support - extended service agreement - 3 years - shipment
Type Extended service agreement
Service Included Replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Designed For HP Switch 2910al-24G-PWR


Extended Specification

General
Full Contract Period 3 years
Location Shipment
Response Time Next business day
Service Included Replacement
Compatibility Information
Designed For HP Switch 2910al-24G-PWR
Details
Service & Support Extended service agreement - replacement - 3 years - shipment - response time: next business day ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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