Dell Upgrade from 1Y ProSupport to 3Y ProSupportextended service agreement - 2 years - 2nd/3rd year - on-site

£96.99  ex VAT
£116.39  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 2 years

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  • Insight #: 0009303419
  • Mfr. #:

    XPS9380_1813

  • UNSPSC: 81112300

Overview

Product Description

ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.

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Specification

Dell Upgrade from 1Y ProSupport to 3Y ProSupport - extended service agreement - 2 years - 2nd/3rd year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 2nd and 3rd year
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Designed For XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9380, 15 7590


Extended Specification

General
Full Contract Period 2 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Service Included Parts and labour
Support Period 2nd and 3rd year
Compatibility Information
Designed For Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9380, 15 7590
Details
Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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