Lenovo Premier Support Upgradeextended service agreement - 3 years - on-site

£80.99  ex VAT
£97.19  inc VAT

Stock

Available
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0011305129
  • Mfr. #:

    5WS1B38518

  • UNSPSC: 81112300

Overview

Product Description

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.

Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.

You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.

Specification

Lenovo Premier Support Upgrade - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Designed For ThinkPad L14 Gen 1 20U1, 20U5; L15 Gen 1 20U3, 20U7


Extended Specification

General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Included Parts and labour
Compatibility Information
Designed For Lenovo ThinkPad L14 Gen 1 20U1, 20U5 ¦ Lenovo ThinkPad L15 Gen 1 20U3, 20U7
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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