SUSE Primary Support Engineertechnical support (renewal) - 1 year

£91,145.99  ex VAT
£109,375.19  inc VAT

Stock

Available
Service & Support: Technical support (renewal)
Service Included: Consulting
Location: On-site
Full Contract Period: 1 year

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  • Insight #: 0001728133
  • Mfr. #:

    051-004828

  • UNSPSC: 81112300

Overview

Product Description

The Primary Support Engineer takes all customer support calls within his or her area of expertise with backup provided by other Premium Service engineers.

Specification

SUSE Primary Support Engineer - technical support (renewal) - 1 year
Service & Support Technical support (renewal)
Service Included Consulting
Location On-site
Full Contract Period 1 year
Localisation EMEA
Licence Pricing Volume
Licensing Program Novell Master Licence Agreement, Novell Volume Licence Agreement
Licensing Details Zone 3


Extended Specification

General
Full Contract Period 1 year
Localisation EMEA
Location On-site
Service Included Consulting
Type Technical support (renewal)
Details
Service & Support Consulting - 1 year - on-site - 4 days per year ¦ Emergency phone consulting - 1 year - response time: 30 min availability: 24 hours a day / Monday-Sunday - for Priority customers ¦ Emergency phone consulting - 1 year - response time: 30 min availability: 12 hours a day / Monday-Friday - for Standard customers
Software
Licence Pricing Volume
Licensing Details Zone 3
Licensing Program Novell Master Licence Agreement, Novell Volume Licence Agreement

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

View Contracts

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