Quantum StorageCare Bronze Support Plan Zone 1extended service agreement (uplift) - 3 years - on-site

£3,226.99  ex VAT
£3,872.39  inc VAT

Stock

Ordered upon Request
Type: Extended service agreement (uplift)
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years

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  • Insight #: 0007648785
  • Mfr. #:

    SLBBM-LTDX-CB31

  • UNSPSC: 43201807

Overview

Product Description

Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.

Specification

Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (uplift) - 3 years - on-site
Type Extended service agreement (uplift)
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For Scalar i500


Extended Specification

General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For Quantum Scalar i500
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts - 3 years - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable Units ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Technical support - training - 3 years

Customer Licence Information

Program Name:

Enrolment Number:

Master Agreement Number:

Expiration Date:

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