Welcome to the Insight
By partnering with Insight, you have instant access to the complete portfolio of Microsoft’s cloud based services and solutions, as well as industry leading systems, infrastructure and expertise that Insight brings to the market.
We provide all Cloud Services Programme customers with the necessary support to ensure a seamless on-boarding experience and in addition, you also have access to following for the lifetime of your subscription.
Dedicated support in myself, your Multi- lingual Customer Success Manager, available Monday to Friday 9am-5.30pm (GMT)
Cloud Management Portal
Your central hub for the bulk of your Cloud activity. From the CMP, you can buy, provision and manage your cloud subscriptions.
Insight’s eCommerce tool, designed to simplify and automate the procurement of additional IT products and services.
Self Service Portal.
Service Aid- Your personalised Self Service portal for all of your technical queries. Providing you with the ability to track the progress of your technical query and ensure you receive the relevant information to help support you with resolving the issue, dealing directly with our technical experts.
Buying through Insight’s Cloud Solution Provider (CSP) programme gives you flexible monthly billing and built-in support so you can focus on running your business while we take care of the rest.
Meet the Cloud Success Team
Insight’s Customer Success Team enhances the CSP licensing model by ‘wrapping’ extra services around it. Once you start your journey with Insight and CSP, your Customer Success Manager will support you in every conceivable way, from the moment of onboarding throughout the entire lifetime of your CSP subscription. Your Customer Success Manager will make every effort to understand your issues, provide you with the best solutions, training and education and build a strong, trusting relationship, helping you grow your business with CSP.