AppleCare
Protection Plan for Apple TV

apple-care-protection-plan

The AppleCare Protection Plan for Apple TV provides up to two years of expert telephone technical support and additional hardware service options from Apple.1 When you purchase the AppleCare Protection Plan, you get direct access to Apple expert telephone technical support for questions on a wide range of topics, including tvOS, iCloud, AirPlay and more. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone2 through getsupport.apple.com. You can even get local repair service when you visit other countries around the world3.

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Key Features

  • One stop for expert technical support
    24/7 priority access Onsite service for desktop computers
    Collect & return service for portable computers
    Local Apple hardware service when travelling around the world3
  • Additional Apple hardware service options
    Your Mac computer
    Battery1
    Included accessories such as the power adapter
    Apple memory (RAM)
    AirPort4
    Apple USB SuperDrive
  • Software support included
    Using macOS5 and iCloud
    Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more.
    Connecting to printers and AirPort networks

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1 The AppleCare Protection Plan must be purchased within 12 months of the original purchase date of your Mac or Apple TV and provides up to three years of additional service options from the original purchase date of your Mac or Apple TV. The AppleCare Protection Plan benefits are in addition to rights provided by consumer law. Service coverage is available only for Mac or Apple TV and its original included accessories for protection against (i) defects in materials or workmanship and (ii) batteries that retain less than 80% of their original capacity.
2 Local call charges may apply.
3 Availability of service options depends on the country in which the service is requested and the location of the Apple Authorised Service Provider. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. Apple may also request that the customer replace components with readily installable parts.
4 AirPort device must be purchased up to two years before your Mac or Apple TV purchase or during the term of your AppleCare Protection Plan coverage.
5 For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For assistance with advanced server operation and integration issues, purchase AppleCare OS Support.