Cloud-based unified communications systems are making it easier for IT leaders to improve agility, support digital transformation, and provide access to new and emerging features like video-enabled meetings, team collaboration, and contact center in the cloud.
Work smarter with Webex Calling.
What are the top motivations to move to the cloud?
Increased flexibility and scalability
Decreased IT support
Faster deployment of new capabilities
Reduced capital costs
More predictable costs
Easier allocation of costs by department
More accurate budgeting
Overall cost savings
Reduced capital overlay for updates and capabilities
Lower maintenance and support costs
No more phone systems
Faster deployment of services
Frequent service updates
No IT planning required
No disruption to end-user services
Access to latest features
Faster access to emerging technologies
Integration with major cloud apps
Freed-up time for IT
Reduced IT management
Greater end-user selfservice
More time for strategic initiatives
What about security? Cloud offers some big advantages.
Third-party audited professional security practices
Strict regulatory compliance requirements
24/7/365 monitoring by professional staff
Service-level agreement (SLA) protection for service and compliance certainty
Security investments by cloud providers
What are your options for transitioning to cloud?
Public cloud How it works:
Applications hosted over the Internet are served up by a third party. Multiple customers share a multitenant software platform using individual virtual instances.
Who it’s good for: Organizations that aren’t invested in existing systems and want rapid access to affordable calling and collaboration hardware, software, and infrastructure.
Private cloud How it works:
Providers create dedicated customer instances of a single-tenant platform. This may reside on-premises, in an offsite data center, or with a managed private cloud provider.
Who it’s good for:
Large enterprises—like banks or hospitals—that have established on-premises systems and worry about loss of control over compliance or security.
Cloud hybrid How it works:
Enterprise applications for calling, meeting, teams, and contact center are deployed in a mix of on-premises and cloud services.
Who it’s good for:
Organisations trying to save money by using existing on-premises systems, apps, and processes but that want to leverage emerging applications through the cloud.
Ready to embrace the cloud? Get started with these simple steps:
Carefully audit current utilization and costs.
Start with cloud where it adds the greatest business agility.
Calculate the business value of using new, innovative cloud services.
Determine your best mix of cloud and on-premises.
Whether you choose to integrate cloud technology into your current infrastructure or opt for a complete upgrade to a fully collaborative cloud experience, we can help.
Read the Cisco Webex Calling eBook to find out how.
Cloud calling is the more secure, scalable way to serve your business communication needs. But that doesn’t mean you have to completely abandon your existing Private Branch Exchange (PBX) infrastructure.