Effortless Engagement

ENGAGEMENTWARE

Extra care with every call

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Effortless Engagement

Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organizations, it's the people on the frontline—often the customer service representatives (CSRs).

Delivering a great customer experience is something every brand strives for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience.

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Comfort

Calls into your organization are longer and more complex than ever before. And customers still expect your customer service representatives (CSRs) to remain fully focused on what they have to say. But CSRs can’t do this if they are physically uncomfortable.

With the Plantronics EncorePro Family comfort isn’t a problem.

Smaller, slimmer and lighter

12% lighter than SupraPlus with the same high reliability.


New ear cushions design

Highly breathable, soft to the touch.

Luxurious leatherette option.


A choice of wearing style

For all your associates

Convertible, over-the-head, over-the-ear, binaural and monaural models are available.

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Freedom to adjust

Six axes of adjustability*

For optimum combination of comfort and microphone positioning.


Easy to move away from your desk

The Quick Disconnect feature provides walkaway convenience.

Documentation

Products

EncorePro HW510

Monaural Noise Cancelling Headset

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EncorePro HW520

Binaural Noise Cancelling Headset

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CS510 Over the Head

Monaural Wireless DECT Headset

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CS540A

Wireless Telephone DECT™ Headset

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Savi W710-M

Lync Enabled Wireless Monaural DECT Headset

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Savi W740-M

Wireless Headset Optimised For Microsoft Lync

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Is Plantronics Right for You?

Question? Query? Or simply want to know more about one of our solutions and how it can work for your business? Just contact us.

Talk to a Plantronics specialist