Extra care with every call
Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organizations, it's the people on the frontline—often the customer service representatives (CSRs).
Delivering a great customer experience is something every brand strives for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience.
Calls into your organization are longer and more complex than ever before. And customers still expect your customer service representatives (CSRs) to remain fully focused on what they have to say. But CSRs can’t do this if they are physically uncomfortable.
With the Plantronics EncorePro Family comfort isn’t a problem.
Smaller, slimmer and lighter
12% lighter than SupraPlus with the same high reliability.
New ear cushions design
Highly breathable, soft to the touch.
Luxurious leatherette option.
A choice of wearing style
For all your associates
Convertible, over-the-head, over-the-ear, binaural and monaural models are available.
Freedom to adjust
Six axes of adjustability*
For optimum combination of comfort and microphone positioning.